Customer satisfaction is the most important aspect of our business. If you are not completely satisfied within 15 days of receiving your merchandise because of a mistake we made or damages, we will gladly take back the merchandise for full credit. Please return all items to our headquarters in Lynbrook, NY. If you have items to return, please call: 1-800-513-1204 or email: returns@slpromo.com

Credit will be posted to your account or a refund issued when we have received returned merchandise and inspected it for damages. If there was damage due to a third party billing carrier, please call them directly as S&L is not responsible for these damages. If you have questions, please call us during the hours of 9:00 am to 6:00 pm (eastern) Monday through Friday.